LAURA ROGERS

What is frenchie's customer care all about
- Customer Concern Escalation and Satisfaction
- Dealership Improvement
- Customer Services Such As:
- Conveniently Schedule Appointments
- Inspection Reminders
- Recall Notifications
- Appointments Reminders
- Specials Notifications
Sales representatives were attentive...
5
Sales representatives were attentive cooperative helpful knowledgeable and patient respectful kind
Susan G.
VERNON

L.O.F., tire rotation, and NYS...
4
L.O.F., tire rotation, and NYS Inspection completed without issues.
Robert B.
WINTHROP

I went in for a car inspection. I waited...
5
I went in for a car inspection. I waited in the waiting area, and was on my way home in a little over an hour. They were very busy that day, so I didn...
Cheryl B.
MASSENA

Service advisor was very helpful and...
5
Service advisor was very helpful and courteous, helped me through the process of using my saved points to pay for my service
David W.
MASSENA

Had to get an oil change and n.y state...
5
Had to get an oil change and n.y state inspection
Trudi B.
MASSENA



Staff is Friendly and Pleasant to deal...
5
Staff is Friendly and Pleasant to deal with! I was kept informed and treated well!
Timothy M.
MASSENA

My truck was taken in for a possible...
5
My truck was taken in for a possible wheel bearing issue. found it was bad ( curtis) was very understanding about working with my aftermarket power tr...
John P.
POTSDAM


Hours Of Operation
Sales
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Service
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Closed
- Sunday
- Closed
Parts
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Closed
- Sunday
- Closed