Confirmed Service Customer
I did not have any vehicle serviced at Frenchies on 10/23/2024. Either this is VIN associated with a past vehicle of mine or information has been misconstrued. I won���t be bringing a vehicle to Frenchies in he future for service either, as the last couple of visits resulted in situations where we were clearly being pushed to have parts replaced well before needed (ex. The 2022 Silverado I owned was told we needed to replace the rear brakes due to the service brake life indicator being on. When pressed (but not until), Frenchies service told us that that indicator appears when there is still 50% brake life left. Frenchies tried to get my wife to ok near 1K of work on my truck when it was not yet needed. There have been other instances like this associated with our vehicles recently as well as with our friends that have used them in the past. We will no longer support a service department we cannot trust to be forthcoming and honest.
Matthew S.
MASSENA,
NY
Business Response
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