Chevrolet Silverado 2500 HD customer reviews in MASSENA, NY

I brought my truck in for a recall / have a chip installed for my heated steering wheel that was missing since purchase in June of 22. After waiting a couple hours I was told a bolt was over torqued, and stripped out. I couldn't drive my truck. I had to ask for a loaner, was a small car not a truck hindering my profession. Then was told to make sure you bring the car back with as much gas as was in it now. I found the whole situation aggravating. What vehicles cost these days, a dealership should be kissing my butt making sure I come back!!!!