Confirmed Service Customer
I brought my truck in for a recall / have a chip installed for my heated steering wheel that was missing since purchase in June of 22. After waiting a couple hours I was told a bolt was over torqued, and stripped out. I couldn't drive my truck. I had to ask for a loaner, was a small car not a truck hindering my profession. Then was told to make sure you bring the car back with as much gas as was in it now. I found the whole situation aggravating. What vehicles cost these days, a dealership should be kissing my butt making sure I come back!!!!
James L.
MASSENA,
NY
Business Response
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